Mr. Ondongo Dellove
Vice-Chairman
With a robust academic background, holding both a Bachelor’s and Master’s degree in Computer Applications and Cybersecurity, Has cultivated a strong foundation in the field of cybersecurity. professional journey has been characterized by extensive experience in implementing and managing comprehensive cybersecurity measures to safeguard organizational assets. specialize in conducting thorough risk assessments, developing and enforcing security policies, and utilizing various cybersecurity tools and technologies to effectively mitigate threats.
Education
bachelor in Computer application and Cyber security, Master in computer application and cyber security
Experience
IIT professional with a robust background in Computer Application and Cyber Security, complemented by extensive experience in customer service and client relationship management.
Career spans roles such as IT Security Specialist, Systems Administrator, and Cyber Security Analyst, where I developed and implemented security policies, managed server infrastructures, and responded to security incidents.
Additionally, my roles in Customer Service and Client Relationship Management have honed my ability to build strong client relationships, resolve technical issues, and provide exceptional customer support, ensuring high client satisfaction and loyalty
Skills
Technical Skills:
Network Security: Proficient in developing and implementing security policies, conducting security audits, and vulnerability assessments.
Systems Administration: Skilled in managing and maintaining server infrastructure, ensuring data backups, and troubleshooting network issues.
Cyber Security: Experienced in analyzing and responding to security incidents, implementing endpoint security solutions, and conducting security awareness training.
Technical Support: Expertise in providing technical support for software and hardware issues, and assisting clients with installation and configuration of applications.
Soft Skills:
Customer Service: Strong ability to assist customers with inquiries, resolve complaints, and manage customer accounts.
Client Relationship Management: Proven track record of building and maintaining strong client relationships, developing engagement strategies, and coordinating with departments to meet client needs.
Problem Solving: Adept at identifying issues, developing solutions, and implementing corrective actions.
Communication: Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical audiences.
Team Collaboration: Effective team player with experience working in cross-functional teams to achieve common goals.